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Customer Service Representative

2 months ago

Luton, Luton, United Kingdom LIDL Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.

Key Responsibilities
  • Customer Service: Provide excellent customer service by responding to customer inquiries, resolving issues, and making recommendations on products.
  • Store Maintenance: Maintain a clean and organized store environment by restocking shelves, sweeping and mopping floors, and performing other tasks as needed.
  • Merchandising: Ensure that merchandise is displayed attractively and is easily accessible to customers.
  • Teamwork: Work collaboratively with other team members to achieve store goals and objectives.
Requirements
  • Customer Service Skills: Excellent customer service skills, with the ability to respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Communication Skills: Strong communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Teamwork: Ability to work collaboratively with other team members to achieve store goals and objectives.
  • Flexibility: Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer
  • Competitive Pay: Competitive hourly pay rate, with opportunities for advancement and career growth.
  • Benefits: Comprehensive benefits package, including health insurance, dental insurance, and vision insurance.
  • Training and Development: Opportunities for training and development, including on-the-job training and career advancement opportunities.