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Contracts Coordinator

2 months ago

Enfield Town, Greater London, United Kingdom EBSCO Industries Inc Full time
About the Role

We are seeking a highly organized and detail-oriented Contracts Coordinator to join our team at EBSCO Industries Inc. As a key member of our business operations team, you will play a critical role in managing the tender process from start to finish, ensuring seamless coordination with our sales team and customers.

Key Responsibilities
  • Manage the tender process, including consulting with the sales team and liaising with customers as needed.
  • Liaise with sales support and technical support teams to identify and maintain updated tender responses for the UK and Nordic markets.
  • Coordinate special pricing on database and software products with the relevant sales representatives.
  • Assist sales with billing terms and handling charge information.
  • Create and update Service Level Agreements (SLAs) and business proposals with sales as needed.
  • Track ongoing quotation and tender issues to report progress to customers, both internal and external.
  • Maintain contracts and agreements, and coordinate extensions as required.
  • Compile financial information and assist with the evaluation of pricing decisions for tenders and quotations.
  • Prepare and circulate regular consortium and financial reporting.
  • Maintain NetCRM and ensure updates are performed in accordance with requirements.
  • Support conference, exhibition, and event processes.
  • Support social media and marketing activities.
Requirements
  • High level of written communication skills.
  • Impeccable attention to detail.
  • Intermediate level of competence with the Microsoft Office suite, particularly Word, Excel, and Outlook.
  • Proven administrative experience working within a role dealing with contracts or the bidding process.
  • Able to grasp in-house systems quickly.
  • Evidence of working to deadlines in a pressurized environment.
Experience
  • Tender or bid writing experience.
  • Results-driven.
  • Excellent communication skills, both verbal and written.
  • Experience of business writing.
Skills and Behavioural Qualities
  • Articulate.
  • Initiative and proactive.
  • Resourceful.
  • Professional.
  • Demonstrates business acumen.
  • Strong organizational and time management skills.
  • Strong work ethic with a desire to achieve and maintain high standards.
  • Enjoys taking on different tasks and projects occasionally.
  • Will adhere to company rules and directions well.
  • Ability to multitask and resolve problems.
Benefits
  • Profit share upon completion of the full financial year.
  • Healthshield after passing probation.
  • Company pension scheme.
  • Group Life Assurance Scheme.
  • Annual leave starting at 22 days per annum, with holiday entitlement increasing with length of service.