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Technical Support Specialist

2 months ago

Kingston upon Thames, Greater London, United Kingdom Pearson Whiffin IT & Digital Full time
Job Description
Field Services Engineer Position

We are seeking a skilled professional with experience in supporting Windows-based systems and equipment such as printers and faxes, backed by an engineering background.

The role involves working on-site with clients to troubleshoot and maintain company machinery, with comprehensive training and development opportunities provided.

This is a field-based position that requires extensive travel, both within and around the UK.

As a Field Services Engineer with Pearson Whiffin IT & Digital, you will be part of a dynamic team that delivers top-notch technical support to our clients.

Key Responsibilities:

  • Provide technical support and maintenance services for company equipment
  • Work closely with clients to identify and resolve technical issues
  • Collaborate with the technical team to ensure seamless delivery of services
  • Participate in ongoing training and development to stay up-to-date with industry trends and technologies

Requirements:

  • Relevant engineering background and experience in supporting Windows-based systems
  • Strong technical skills and ability to troubleshoot complex issues
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team

We offer a competitive salary and benefits package, as well as opportunities for career growth and development.