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Administrative Support Specialist

2 months ago


Linwood, Renfrewshire, United Kingdom Rock Compliance Ltd Full time

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Rock Compliance Ltd. As an Administrative Support Specialist, you will play a critical role in ensuring the smooth operation of our office.

Key Responsibilities:

  • Provide exceptional customer service as the first point of contact for our office, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage and maintain accurate and up-to-date records and databases, including customer information and service reports.
  • Coordinate and schedule appointments, meetings, and events, ensuring seamless communication and collaboration with internal and external stakeholders.
  • Process and manage incoming and outgoing correspondence, including emails, letters, and packages.
  • Develop and implement effective administrative systems and procedures to improve efficiency and productivity.
  • Collaborate with the management team to identify areas for improvement and implement changes to enhance the overall performance of the office.
  • Provide administrative support to the management team, including preparing reports, presentations, and other materials.
  • Required Skills:
    • Proven experience in an administrative role, preferably in a fast-paced office environment.
    • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and external partners.
    • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
    • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
    • Ability to maintain confidentiality and handle sensitive information with discretion.
    • Flexibility and adaptability, with a willingness to learn and take on new challenges.

Company Benefits:

  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A competitive salary and benefits package.
  • Recognition and rewards for outstanding performance.