Sales Admin

Permanent vacancy - Sales Support Administrator

Salary - upto £25,700 DOE

Location - Linwood

Working hours - 8am - 4.30pm

Working days - Monday to Friday (office based)

Our client based in Linwood, is looking for a Sales Support Administrator to join their busy office. You will work to satisfy customers' needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You will have excellent communication and negotiation skills and be customer service orientated

**Key Responsibilities**:

- Completion of forms from customers
- Negotiating with customers regarding pricing/leadtime for orders
- Processing customer orders
- Progressing any customer queries regarding outstanding orders
- Facilitating business reviews with customers
- Maintain regular customer engagement
- Ensuring the system is updated using active price management including margins
- Analysis of customer schedules to ensure stock availability
- Obtaining up to date forecast information for key customers
- Monthly sales forecasting analysis on key accounts
- Creation of commercial invoices and supporting of customer declarations
- Resolving empty bin queries by liasing with customer & purchasing department
- Regular reviews of any invoice exceptions
- Co-ordinate activities with any quality concerns raised by our customers
- Support and collaborate with AR/AP to resolve invoice discrepancies
- Liase with Warehouse operations to ensure timely fulfilment of customer orders
- Generate customers KPI's as required
- Any other duties as required by management

**Purchasing Responsibilities - (dependant on branch location & requirement)**
- Liaising with suppliers regarding pricing/ leadtime for orders
- Product sourcing & resourcing
- Placing PO's with suppliers
- Progressing PO's with suppliers

About the person
- Previous Sales Admin experience would be beneficial for this role
- Customer Service skills
- Proficient user of all Microsoft Packages
- Good communication skills, both written and verbal
- Organised and able to prioritise workload
- Comfortable working in a fast-paced environment

Training will be provided for this role, and you will be joining a very successful, established and fun team. If you have Sales Admin experience and looking to work with a lovely company, please give Louise a call on 0141 221 0007

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.