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Client Services Manager

2 months ago

Abingdon, Oxfordshire, United Kingdom Pareto Facilities Management Full time

Join Our Dynamic Team

Pareto Facilities Management is seeking a dedicated Client Services Manager with expertise in Cleaning to enhance our operations. This position allows for a flexible home office arrangement, primarily serving clients in the South of England. If you are committed to delivering outstanding service and managing client relationships, this role may be ideal for you.

Core Responsibilities:

  • Oversee the delivery of support services at client locations with efficiency and effectiveness
  • Organize coverage for holidays and absences for assigned contracts
  • Manage HR functions including recruitment and payroll processes
  • Ensure that all necessary supplies and resources are available for onsite teams
  • Coordinate scheduled maintenance and manage subcontractors as required
  • Handle invoicing and financial management of contracts
  • Perform monthly site evaluations and communicate findings to clients
  • Ensure adherence to health and safety standards on site

Qualifications:

Required:

IOSH certification or equivalent

Understanding of Health & Safety regulations

Competence in Microsoft Office applications

Preferred:

Experience in soft services, especially in cleaning

Background in account management

Key Skills and Attributes:

Exceptional interpersonal abilities

Capacity to make informed decisions

Strong analytical and problem-solving skills

Adaptability to shifting priorities

Work Environment:

This position may involve working in diverse environments, including outdoor settings. A strong focus on health and safety practices is essential.

If you are a proactive individual with a meticulous approach and a passion for client satisfaction, we encourage you to consider this opportunity to contribute to our commitment to excellence in service delivery.