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Service Delivery Coordinator

2 months ago


Cardiff, Cardiff, United Kingdom Victim Support Full time

About the Role:

We are seeking a highly organized and detail-oriented Service Delivery Assistant to join our team at Victim Support. As a Service Delivery Assistant, you will play a vital role in providing administrative support to our team, ensuring the smooth operation of our services.

Key Responsibilities:

  • Provide administrative support to the team, including data entry, filing, and record-keeping.
  • Answer phone calls and respond to emails in a professional and courteous manner.
  • Support the team with social media presence, including posting updates and engaging with followers.
  • Undertake other administrative tasks as required, such as photocopying, scanning, and binding documents.
  • Work collaboratively with the team to achieve goals and objectives.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work for a leading charity that makes a real difference to people's lives.
  • A supportive and inclusive work environment.
  • Ongoing training and development opportunities.

About Us:

Victim Support is an independent charity that provides a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support, and a real influence in the Criminal Justice System.

We are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Background checks and Disclosed Barring Service checks may be required.

We strive to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organization with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.