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Service Delivery Agent
2 months ago
Job Summary:
We are seeking a highly organized and detail-oriented Service Delivery Agent to join our team at Thrifty Car & Van Rental. As a Service Delivery Agent, you will be responsible for ensuring all vehicles are thoroughly cleaned and inspected throughout the workday.
Key Responsibilities:
- Deliver and collect vehicles from various locations
- Identify and record vehicle damage using appropriate documentation/systems per Thrifty's damage management procedure
- Perform comprehensive vehicle safety checks before delivery and at quality inspection stages
- Accurately and clearly complete fuel sheets
- Debowse vehicles as instructed, adhering to safety guidelines
- Clean vehicles thoroughly to meet company standards and customer requirements
- Undertake security checks and verify rental documentation as required
- Complete any necessary paperwork
- Comply with all Thrifty vehicle procedures
- Communicate accurately and appropriately, both verbally and in writing
- Drive carefully and considerately
- Dress according to company uniform standards, maintaining a clean and smart appearance
Requirements:
- Holds a full manual driving license for a minimum of 12 months
- Demonstrates careful and considerate driving behaviour, ensuring the safety of passengers, vehicles and other road users
- Exhibits a flexible approach to working hours, rotas and locations
- Has an eye for detail, particularly when conducting vehicle inspections and documenting any damage
- Ensures thoroughness in vehicle safety checks, cleanliness and maintenance
About Us:
Thrifty is the largest privately-owned leasing company in the UK, with 85 locations nationwide. We have become one of the leading rental companies in the UK, thanks to our comprehensive fleet and excellence in customer service.
