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Sales and Administrative Support Specialist
2 months ago
We are seeking a highly organized and detail-oriented Sales Administrator to join our team on a temporary basis to cover maternity leave at Jungheinrich UK Ltd.
Key Responsibilities- Order Processing: Accurately process sales orders from receipt through to delivery, ensuring timely and accurate order fulfillment.
- Liaise with the sales team, logistics, and customers to ensure smooth order processing and maintain accurate records.
- Monitor stock levels and coordinate with the warehouse team to manage inventory and dispatch.
- Handle customer complaints and issues, ensuring they are resolved promptly and efficiently.
- Assist the sales team with preparing quotations, proposals, and other sales documentation.
- Maintain up-to-date records of sales activities and customer interactions in the CRM system.
- Support the sales team with administrative tasks, including scheduling meetings, managing calendars, and organizing travel arrangements.
- Prepare regular reports on sales performance, order status, and inventory levels for management review.
- Ensure all sales-related documentation is accurately maintained and filed according to company policies.
- Proven experience in a similar administrative role, preferably within a sales or customer service environment.
- Experience in order processing and customer support is highly desirable.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with CRM systems.
- Flexible and adaptable to changing priorities and business needs.
