Quality Assurance Specialist
13 hours ago
We are seeking a highly skilled Quality Assurance Specialist to join our dynamic team at Tate Nottingham. As a Quality Assurance Specialist, you will play a vital role in ensuring high-quality standards across the organisation, working to deliver excellent customer outcomes.
Key Responsibilities:- Investigate and Resolve Quality-Related Issues: Diagnose root causes and develop effective solutions in collaboration with key stakeholders.
- Continuously Improve Quality Assurance Processes: Identify and implement improvements to existing quality assurance processes, working closely with different teams to enhance efficiency and maintain high standards.
- Develop and Refine Quality Assurance Procedures: Ensure alignment with industry standards and organisational objectives.
- Partner with Customer Service Team: Cultivate a collaborative environment where quality is a collective priority.
- Mentor Team Members: Share expertise in quality standards and support their professional growth.
- Maintain Accurate Records: Ensure timely resolution of any identified issues.
- Create Quality Assurance Documentation: Support transparency and accessibility for all stakeholders.
- Design Training Programs: Ensure all staff are knowledgeable and committed to quality standards.
- Prepare Quality Metrics Reports: Highlight non-conformance issues and ensure adherence to industry regulations and internal policies.
- 2 years of experience in a quality assurance/team manager role, with examples of personal contributions to improving processes.
- Strong time management skills, with the ability to multitask and proactively complete tasks to a high standard.
- Openness to change and a willingness to embrace new ideas and challenge conventional thinking.
- Excellent communication skills, both verbal and written, to clearly present audit findings and developments.
- A team player who enjoys working collaboratively and contributing to others' growth.
- Flexibility to adapt as the role and business evolve.
- Exceptional attention to detail, with great listening skills and a positive attitude.
Tate Nottingham is committed to promoting equal opportunities and welcomes applications from diverse candidates. We value and respect individuality and invite you to share your preferred pronouns in your application.
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