Customer Service Representative

17 hours ago


Corby, Northamptonshire, United Kingdom Brook Street UK Full time

Job Summary:

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Brook Street UK. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and issues in a timely and professional manner.

Main Responsibilities:

  • Provide customer service support via phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work closely with the sales team to provide support and assistance with small quotes
  • Ensure all customer interactions are handled with a high level of professionalism and courtesy

Requirements:

  • Previous experience in a customer service role, preferably in a similar industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving skills and ability to think critically

What We Offer:

  • A competitive hourly rate of £11.73
  • The opportunity to work in a dynamic and supportive team environment
  • Professional development and training opportunities
  • The chance to work in a hybrid role after completing training


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