Customer Service Representative
17 hours ago
Job Summary:
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Brook Street UK. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and issues in a timely and professional manner.
Main Responsibilities:
- Provide customer service support via phone, email, and in-person interactions
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work closely with the sales team to provide support and assistance with small quotes
- Ensure all customer interactions are handled with a high level of professionalism and courtesy
Requirements:
- Previous experience in a customer service role, preferably in a similar industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving skills and ability to think critically
What We Offer:
- A competitive hourly rate of £11.73
- The opportunity to work in a dynamic and supportive team environment
- Professional development and training opportunities
- The chance to work in a hybrid role after completing training
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