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Customer Service Representative
1 month ago
Corby, Northamptonshire, United Kingdom ACS Recruitment Solutions Ltd Full timeCustomer Service AdvisorWe are seeking a highly skilled and motivated Customer Service Advisor to join our team on a part-time basis. As a Customer Service Advisor, you will be responsible for handling incoming telephone calls from new and existing customers, providing excellent communication skills and a customer-focused attitude.Key Responsibilities:Handle...
Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Administrator. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Handle incoming customer inquiries and resolve issues in a timely and professional manner.
- Update customer records and maintain accurate information in our CRM system.
- Collaborate with internal teams to ensure seamless customer service and support.
- Develop and implement effective solutions to customer complaints and concerns.
- Previous experience in a customer-facing role, preferably in a contact center or office environment.
- Excellent written and verbal communication skills.
- Customer-focused attitude with the ability to empathize with customers.
- Strong problem-solving skills and ability to work in a fast-paced environment.
- Computer literacy skills with a minimum typing speed of 30 words per minute.
- A competitive starting salary of £24,000 per annum with opportunities for growth and development.
- A dynamic and supportive work environment with regular team-building activities and social events.
- A comprehensive benefits package, including on-site car parking and meal subsidies.
- A flexible working arrangement, including remote work options and a rotating schedule.
