Customer Service Representative

6 days ago


Corby, Northamptonshire, United Kingdom ontex Full time

About Ontex

Ontex is a leading international provider of disposable personal hygiene solutions for all generations. With a global team of around 7,500 employees, we develop, produce and distribute in about 100 countries through leading retailers and healthcare providers.

Our Mission

We are committed to delivering high-quality products and exceptional customer service to our customers.

Job Summary

We are seeking a Customer Care Specialist to join our team. As a Customer Care Specialist, you will be responsible for providing excellent customer service and support to our customers.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Collaborate with internal teams to resolve customer issues
  • Continuously improve customer satisfaction and loyalty

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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