Administrative Assistant
3 weeks ago
Anchor Hanover is seeking a highly organized and detail-oriented Administrator to join our team. As an Administrator, you will play a vital role in ensuring the smooth operation of our office and providing exceptional support to our staff and residents.
Key Responsibilities:- Implement and maintain effective administration and financial systems to meet location, customer, and external requirements.
- Provide accurate information as required and ensure admin processes and documentation are in place.
- Manage transactions in line with financial procedures and ensure reporting systems are maintained in the absence of the manager.
- Comply with CQC essential standards and Anchor procedures.
- Level 2 Business Administration or Customer Service Level 2.
- Previous experience of working in an office environment.
- Understanding of financial procedures, debt management, income collection, and payroll processes, along with budget management.
- Managing customers' personal monies and an understanding of confidentiality and data protection within a care setting.
- Health & safety in the workplace.
- Computer literate with experience of a variety of IT packages.
- Well-organized with good planning skills.
- Able to produce and present numerical data accurately with attention to detail. Able to work individually and as part of a team.
At Anchor Hanover, we pride ourselves on providing 24-hour care and specialized services for elderly people. Our beautiful grounds, high-quality catering, and engaging activities make us a great place to work. We offer development opportunities through our Apprentice schemes, providing NVQ and career progression. Bus transportation is based outside of the home, and parking is available on site. We are a CQC GOOD-rated organization, and our residents enjoy themed rooms, an indoor park, cinema, and café. Our team is fun and friendly, with plenty of social events within the home.
Anchor Hanover is England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. We're not-for-profit, which means every penny we make or save is invested in the people who live with us, the places they live, and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development, and improved facilities.
We offer a rewarding environment, with gym, fitness, and wellbeing discounts, mental health support, and flexible working options. Our pension plan is generous, with a contribution match, quick and easy pension transfer service, savings and financial advice, loans, free life assurance, and discounts on shopping, holidays, phones, technology, and more. We also offer ongoing personal and professional development, leadership pathways online learning resources, career progression, and promotion opportunities.
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