Technical Support Specialist
2 days ago
We are seeking a highly skilled Technical Support Specialist to join our team at Dupen Ltd. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to clients in France who are using our customer's advanced 3D imaging devices.
Key Responsibilities:
- Provide technical support to clients via phone, email, and remote desktop
- Diagnose and resolve technical issues with equipment and software
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain technical knowledge and skills to stay up-to-date with industry developments
Requirements:
- Fluent in French and strong communication skills
- Strong technical knowledge of electronics and hardware
- Experience in IT support and customer service
- Ability to work in a remote environment and manage time effectively
What We Offer:
- Competitive salary and benefits package
- Opportunity to work with a leading global systems company
- Full and ongoing training and development
- Collaborative and supportive work environment
About Us:
Dupen Ltd is a leading global systems company that provides advanced 3D imaging devices to clients around the world. We are committed to delivering exceptional customer service and support to our clients, and we are seeking a highly skilled Technical Support Specialist to join our team.
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