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IT Support Specialist

2 months ago

Bishopsgate, United Kingdom Picture More Ltd Full time

Job Summary:

Picture More Ltd is seeking a skilled IT Support Specialist to join our dynamic IT team. As a Service Desk Analyst, you will be the first point of contact for all IT-related support and provide remote technical assistance for computer applications and hardware.

Key Responsibilities:

  • Provide technical support for computer applications and hardware, including troubleshooting Windows operating systems, Office 365, and legal-specific applications.
  • Handle user administration, password resets, and other IT-related tasks.
  • Collaborate with teams across the organization to resolve technical issues and improve IT systems.

Requirements:

  • Minimum 1 year of IT help desk support experience in a professional services organization.
  • Excellent troubleshooting skills and knowledge of PC hardware and operating systems.
  • Excellent communication skills and ability to work in a high-pressure environment.

What We Offer:

  • Career growth opportunities in a dynamic and innovative organization.
  • Global experience working with teams across different regions.
  • Supportive work-life balance with the option to work from home one week each month.