Client Support Advisor

7 days ago


Kingston upon Thames, Greater London, United Kingdom Wheelchair Transport Service, Inc. Full time

About the Opportunity

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our contact centre, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and support to customers
  • Manage customer relationships and build trust through effective communication
  • Work collaboratively with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Experience working in a customer-facing role
  • Computer literacy and proficiency in software applications

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us:

Wheelchair Transport Service, Inc. is a leading provider of transportation services for individuals with mobility impairments. We are committed to delivering exceptional customer service and building long-term relationships with our clients.


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