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Receptionist
2 months ago
About the Role
We are seeking a highly motivated and organized Receptionist to join our Administration Team at York and Scarborough Teaching Hospitals NHS Foundation Trust. As a Receptionist, you will provide exceptional administrative and clerical support to internal and external users, communicating daily with colleagues from various professions.
Key Responsibilities
- Provide a reliable and effective administrative and clerical support service
- Communicate daily with colleagues from various professions
- Monitor and maintain electronic worklists, ensuring timely action and taking remedial action when necessary
- Maintain patient confidentiality
- Answer patient questions and queries verbally and face-to-face
- Place new patient appointments within agreed timescales and in accordance with consultants' requests
- Make follow-up appointments adhering to booking rules
- Complete worklists, ensuring all requests by consultants are adhered to
- Check patients in and out of clinic
About Us
Our Trust values diversity and inclusivity, and we welcome applications from everyone. We offer a range of benefits, including access to the NHS Pension Scheme, 27 days holiday rising to 33 days, and a generous relocation package for hard-to-fill positions.
Person Specification
- Previous administrative/secretarial experience
- Typing skills/qualifications such as RSA 3/NVQ 3 or equivalent demonstrable experience
- GCSE Level or equivalent in Maths and English at C or above
Working for the Trust
We are guided by values that prioritize kindness, openness, and pursuit of excellence. We welcome applications from everyone and strive to create a diverse workforce representative of our communities.
