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Data Center Infrastructure Specialist

2 months ago

London, Greater London, United Kingdom Amazon Full time
About the Role

We are seeking a highly skilled and motivated Data Center Infrastructure Specialist to join our team at Amazon. As a key member of our data center operations team, you will be responsible for ensuring the smooth operation of our data centers and providing top-notch support to our customers.

Key Responsibilities
  • Provide 7x24 roster duty in data center operations, ensuring that all systems and equipment are functioning properly and efficiently.
  • Act as the first point of contact for incident response and provide hands-on support to resolve issues in a timely manner.
  • Perform break-fix and troubleshooting tasks according to established process guidelines, ensuring that all work is completed to the highest standards.
  • Maintain proper media operations, including capacity landing and decommissioning, in accordance with process guidelines.
  • Contribute to site management and maintain a clean and organized working environment.
  • Identify opportunities for process improvement and contribute to the development of new procedures and best practices.
Requirements
  • 1+ years of experience in computer hardware troubleshooting and repair.
  • Knowledge of IT system hardware and network concepts.
  • Degree or equivalent qualification in Information Technology, Computer Science, or related discipline.
  • Understanding of incident response and prioritization.
  • Excellent attention to detail and strong written and verbal communication skills in English.
  • Experience with network cabling, including optical cabling.
Preferred Qualifications
  • 1+ years of experience in data center operations.
  • Knowledge of cloud computing technologies.
  • Knowledge of fiber optic and copper cabling standards, testing equipment, and troubleshooting methodologies.
  • Knowledge of continuous process improvement.
  • Literacy in security and customer data protection.