Sales Lead Conversion Specialist

7 days ago


Fareham, Hampshire, United Kingdom Ambassador Regency Limited Full time
Job Description

Ambassador Regency Limited is a family-owned business offering a curated collection of luxury park bungalow communities, nestled in some of the most desirable locations in the UK.

We are seeking a confident, dynamic Sales Lead Conversion Specialist to manage all non-site specific enquiries generated by marketing activity, from our website, via various marketing channels and to convert enquiries to appointments for follow-up by Sales Advisors.

Key Responsibilities:
  • Data Mining and Lead Conversion: To data-mine our CRM system to identify inactive/warm leads from past enquiries and convert into active leads/appointments for allocation to the appropriate geographically based Sales Advisor.
  • Lead Qualification and Conversion: To qualify and convert all hot leads to viewings received from our website, marketing activity, and other marketing channels and distribute to geographically appropriate Sales Advisors.
  • Customer Relationship Management: To enter the detail of all discussions with customers onto the CRM system ensuring that Sales Advisors have all essential and non-essential data recorded to establish a relationship with the customer and generate a sale.
  • Lead Management and Follow-up: To follow up all enquiries with a telephone call and/or e-mailed acknowledgement and manage leads for the entirety of their lifespan keeping customer and Sales Advisors up to date during every part of the sales/enquiry process.
  • Rapport Building and Relationship Establishment: To quickly establish rapport and relationships in order to maximise viewings.
  • Data Entry and CRM Management: To enter accurate data onto the CRM system in a way which enables the Sales Advisor to maximise on an established relationship.

The successful candidate will be required to work from 8:30am-5:30pm, Monday to Friday.

Candidates should have strong written and verbal communication skills, excellent organisational abilities, possess exceptional customer service skills, be proficient in IT systems for sales purposes and be able to maximise on buying signals.

In return, we offer a competitive basic salary, uncapped commission and an extensive suite of employee benefits.



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