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Administrative Assistant for Revenue and Enforcement Operations

2 months ago


Ashford, Kent, United Kingdom Southeastern Full time

Job Overview

We are pleased to announce an opportunity to join the Revenue and Enforcement Division as an Administrative Support Specialist.

This position involves direct reporting to the Team Organizer, assisting with all administrative functions within the Revenue, Crime & Enforcement sector.

Explore our achievements in the video below:

Key Responsibilities

Your role will encompass various responsibilities, including but not limited to:

  • Documenting detailed notes and scheduling meetings to support the management team in Revenue, Crime & Enforcement.
  • Managing calendars effectively.
  • Assisting the team with room bookings and organizing training sessions in collaboration with the resource clerk.
  • Performing routine administrative tasks, including note-taking, filing, and maintaining records.
  • Handling confidential processes, including RSAS accreditation applications and renewals for all accredited personnel within the department.
  • Providing coverage for other team members as directed by the Team Organizer.
  • Maintaining organized filing systems that adhere to company standards.
  • Coordinating all necessary periodic medical examinations for the Revenue, Crime & Enforcement team.
  • Communicating efficiently with internal stakeholders, external training providers, and relevant organizations.
  • Utilizing SharePoint, TiPs, Excel, Word, and Outlook on a daily basis.

Ideal Candidate Profile

To be considered for this position, candidates should demonstrate the following qualifications in their application:

Skills, Experience, and Knowledge:

  • Proven experience in taking detailed notes and arranging meetings.
  • Proficiency in diary management.
  • A solid background in routine administrative tasks, including note-taking, filing, and record-keeping.
  • Experience in managing confidential processes such as RSAS accreditation applications and renewals.
  • Ability to maintain a compliant filing system of documents.
  • Strong communication skills with both internal and external stakeholders.
  • Proficient in using SharePoint, TiPs, Excel, Word, and Outlook.
  • Background in office administration and accountancy.
  • Excellent computer skills and familiarity with Microsoft applications.
  • Capability to work under pressure and meet deadlines.
  • Ability to generate detailed, accurate reports from numerical data.

Benefits Overview

Southeastern values each employee and offers a benefits package that reflects this commitment.

In addition to a competitive salary, we provide a comprehensive benefits package that includes:

  • A Contributory Final Salary Pension Scheme.
  • Complimentary rail travel on Southeastern and GTR rail services (available for family members for leisure and educational purposes).
  • After a qualifying period, reduced-rate travel on other train operators, including European services.
  • Up to 24 days of annual leave entitlement (in addition to bank holidays).
  • Access to a variety of discounts for retail and leisure products through our benefits scheme.
  • Family-friendly benefits, including enhanced maternity/paternity leave, parental leave, and carer's leave.