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Railway Enforcement Officer

2 months ago

Ashford, Kent, United Kingdom Southeastern Railway Full time
About the Role

We are seeking a highly motivated and dedicated individual to join our team as a Railway Enforcement Officer. As a key member of our security team, you will play a vital role in ensuring the safety and security of our passengers and staff.

Key Responsibilities
  • Patrol trains and stations to detect and prevent crime, anti-social behaviour, and fare evasion.
  • Issue penalty fares and conduct minor crime investigations, including seizing and preserving evidence and taking crime reports and statements.
  • Carry out large-scale ticket checking blocks at stations and reduce crime and ensure the security of our passengers on the network.
  • Deal with anti-social behaviour and comply with all company standards and guidelines at all times.
What We Offer

As a Railway Enforcement Officer, you will receive comprehensive training, including physical intervention and conflict management, as well as a nationally recognized qualification. You will also be enrolled in our Passenger Services Apprenticeship Programme, which will lead to a recognized qualification.

We offer a competitive salary, free rail travel, and a comprehensive benefits package, including a contributory final salary pension scheme, free rail travel for family members, and up to 32 days annual leave entitlement. You will also have access to an array of discounts for retail and leisure products through our benefits scheme.

About Southeastern Railway

Southeastern Railway runs train services into London from Kent and East Sussex, operating almost 1,700 trains a day, carrying more than 400,000 passengers, serving 176 stations, and covering 540 miles of track. We are committed to being an inclusive employer, creating a workplace where everyone can come to work, feel safe and comfortable, and able to do everything to the best of their ability.