Medical Administrator Assistant

2 weeks ago

Ashford, Kent, United Kingdom NHS Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Medical Administrator. This role plays a vital part in the smooth operation of our hospital, ensuring accurate and timely record-keeping, providing administrative support to clinical staff, and liaising with colleagues across the business.

Key Responsibilities
  • Provide clerical and administrative support to hospital management and clinical staff.
  • Plan and organize the transfer of patient notes and provision of relevant documentation.
  • Assist in the preparation of reports, both ad hoc and regularly scheduled.
  • Answer and direct phone calls and emails, providing excellent customer service.
  • Assist with bed planning and ordering ward and office supplies.
  • Liaise effectively with finance and administration teams to handle and resolve patient queries.
Person Specification
  • Polite, professional, and confident telephone manner.
  • Organized and methodical in approach.
  • Team player with ability to act on own initiative.
  • Self-motivated and able to work under pressure.
  • Understanding of importance of patient confidentiality.
Requirements
  • Good level of literacy and numeracy.
  • Maths and English (GCSE or equivalent) grade C or above.
  • Previous experience in a ward clerk or matrons assistant role.
  • Knowledge/experience in a healthcare/medical environment.
What We Offer

We offer a competitive salary, annual salary increment, and additional benefits available in line with our NHS colleagues. Our hospital is committed to developing a well-trained and flexible workforce, with opportunities for career progression and professional development.

We are an equal opportunity employer and welcome applications from diverse candidates. This role is subject to a Disclosure and Barring check.

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