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Deputy Store Manager

2 months ago

Ipswich, Suffolk, United Kingdom BMRetail Full time
About the Role

We are seeking a highly skilled and experienced Deputy Store Manager to join our team at B&M Retail. As a key member of our store leadership team, you will play a vital role in driving sales growth, improving customer satisfaction, and developing your team to achieve exceptional results.

Key Responsibilities
  • Support the Store Manager in leading the store team to achieve sales targets and improve customer satisfaction
  • Develop and implement effective store operations to drive efficiency and productivity
  • Coach and develop team members to achieve their full potential and improve store performance
  • Collaborate with the Store Manager to identify and implement process improvements to enhance store operations
  • Ensure compliance with company policies and procedures, including health and safety, stock management, and customer service standards
Requirements
  • Proven experience in a retail management role, with a strong track record of achieving sales targets and improving customer satisfaction
  • Excellent leadership and coaching skills, with the ability to develop and motivate a high-performing team
  • Strong analytical and problem-solving skills, with the ability to identify and implement process improvements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders
  • Flexibility to work a range of hours, including weekends and bank holidays
What We Offer
  • Competitive salary and bonus package
  • Clear career progression opportunities
  • Extensive on-the-job training and development opportunities
  • Store discount and exclusive colleague benefits
  • Annual leave and pension plan