Quality Assurance Specialist
7 days ago
We are seeking a highly skilled Quality Assurance Technologist to join our team. As a key member of our quality assurance department, you will play a critical role in ensuring our products meet the highest standards of quality, safety, and compliance.
Key Responsibilities- Review and approve product samples, test reports, and gold seals to ensure compliance with UK/EU legislation.
- Conduct fit-for-use testing, user trials, and benchmarking to ensure product quality and performance.
- Manage customer complaints and queries, including product recalls and corrective actions.
- Collaborate with suppliers, test houses, and internal stakeholders to ensure continuous product quality.
- Provide technical support for import/export queries and drive product reworks.
- A degree in Science, Technology, Engineering, or Design is desirable.
- Proven experience in a similar role within retail, manufacturing, or supply chain, with at least 5 years in a Quality Assurance function.
- Strong knowledge of UK/EU legislation, product labeling, and ethical auditing.
- Strong communication and decision-making abilities.
- Ability to manage multiple priorities with attention to detail.
- A proactive approach to problem-solving with a commercial mindset.
Poundland is a leading retail company with over 900 stores across the UK and Republic of Ireland. We are committed to providing amazing value to our customers while fostering a culture of excellence, inclusion, and sustainability. Our three core behaviours - Love our customers, Care for our colleagues, and Protect the Pounds and Euros - guide everything we do.
We offer a comprehensive benefits package, including professional development opportunities, bonus potential, free on-site parking, and exclusive store discounts. Our commitment to our colleagues' wellbeing and career growth is reflected in our generous holiday allowance, pension scheme, and life assurance cover.
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