Experienced Optical Professional
2 months ago
Job Summary
We are seeking an experienced Optical Assistant to join our team at Specsavers. As an Optical Assistant, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our optical clinics.
Key Responsibilities
- Customer Service
- Listen to patients and provide clear advice on suitable products and offers.
- Understand NHS procedures and apply our high standards.
- Dispensing
- Dispense lenses, including single vision, bi-focal, and varifocal.
- Carry out pre-screening examinations and work alongside the wider team in day-to-day clinic operations.
- Support Functions
- Take measurements and support patients with collections, ensuring fit, comfort, and accuracy of frames are checked thoroughly.
- Maintain delivery of excellent customer service at all times, playing a valuable part of a customer journey and successful retail team.
Requirements
- Previous optical experience as an Optical Advisor or Dispensing Assistant.
- Ability to develop and expand knowledge in the optical field.
What We Offer
- A nationally recognized qualification equivalent to a Level 3 BTEC to accelerate your optical career.
- Opportunities for further progression and professional development.
- A supportive and collaborative work environment.
About Us
Specsavers is a leading optical retailer committed to providing exceptional customer service and delivering high-quality products. We value diversity and inclusion, creating a culture where everyone feels welcome, valued, and proud to belong.
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