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Payroll and Pensions Manager
2 months ago
Job Summary:
Opus People Solutions is seeking a highly skilled Payroll and Pensions Manager to join our team in Ipswich. As a key member of our organization, you will be responsible for leading and managing the Payroll and Pensions teams to provide exceptional outsourced services to our clients.
Key Responsibilities:
- Team Leadership: Lead and manage the Payroll and Pensions teams to ensure the delivery of high-quality services to our clients.
- Service Improvement: Work closely with the Group Payroll and Pensions Manager to continually improve the service provided to our customers.
- Process Optimization: Continuously improve and evolve the work flows and activities within the service team to ensure efficient and innovative ways of working.
- Team Development: Develop and manage the Payroll and Pensions team's continuous professional development plan, incorporating changing legislation, technology, and customer needs.
- Process Embedment: Embed process changes across the team to ensure sustainability as we continue to grow and take on more clients outside our sector.
- Issue Resolution: Manage escalations of service issues effectively, supporting colleagues and customers through our continuous improvement processes.
- Accountability: Be accountable for team deadlines for client payrolls and statutory reporting.
- Client Onboarding: Manage the onboarding and offboarding of client payrolls, which may involve TUPE legislation and time frames, as well as understanding differing employment terms and conditions.
Benefits:
- Annual Leave: 25 days annual leave plus bank holidays, increasing to 26 after a year of service.
- Sick Pay: 2 months full sick pay plus an additional 2 months half sick pay.
- Pension Scheme: Royal London Salary Sacrifice Pension Scheme.
- Staff Discount: Lifeworks Staff discount scheme.
- Training and Development: Job-related training plus personal development opportunities.
