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Technical Author

2 months ago

London, Greater London, United Kingdom Amber Labs Full time
Job Title: Technical Author

About the Role:

We are seeking a skilled Technical Author to join our team at Amber Labs. As a Technical Author, you will be responsible for creating high-quality documentation that supports the effective implementation, maintenance, and operation of our IT defense systems.

Key Responsibilities:

  • Collaborate with engineers, developers, and security experts to develop in-depth knowledge of our defense systems and software.
  • Design, create, and maintain a variety of technical documentation, including user manuals, standard operating procedures (SOPs), configuration guides, installation guides, and system architecture documentation.
  • Ensure documentation meets defense industry standards, particularly related to cybersecurity, compliance, and technical accuracy.
  • Review and revise documentation based on internal feedback, peer review, and changing system requirements.
  • Ensure all documentation is secure and follows classified information handling protocols when necessary.
  • Work with project teams to ensure documentation is delivered on time and aligns with project milestones.
  • Maintain document version control and handle updates for existing systems and newly implemented defense technology.
  • Liaise with technical teams to ensure knowledge transfer is clear and concise, supporting training and onboarding processes.

Requirements:

  • Proven experience as a Technical Author, preferably within the defense, cybersecurity, or IT industries.
  • Strong knowledge of IT defense systems, network security, and related technologies.
  • Excellent written and verbal communication skills with the ability to distill complex technical information into easily understandable documentation.
  • Experience with various documentation tools and formats, such as Microsoft Word, XML, HTML, or DITA.
  • Knowledge of industry-specific regulations, such as NIST, ISO 27001, or government compliance standards like GDPR or FISMA.
  • Strong attention to detail and organizational skills.
  • Ability to work in a fast-paced, deadline-driven environment.

Preferred Qualifications:

  • Bachelor's degree in IT, Computer Science, Engineering, or related field.
  • Experience working in defense or security-focused industries.
  • Knowledge of Agile development methodologies and ITIL frameworks.
  • Security clearance (or ability to obtain one).

What We Offer:

  • A dynamic and collaborative work environment.
  • Opportunities for career growth and professional development.
  • A competitive salary and benefits package.
  • A generous employee referral program.
  • A highly inclusive and diverse workplace culture.

About Amber Labs:

Amber Labs is a cutting-edge UK and European technology consultancy that prioritises empowering autonomy, promoting experimentation, and facilitating rapid learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times.

How to Apply:

Our Talent Acquisition Team will be in touch to advise you on the next steps. We have a two-stage interview process for most of our consultants. In certain cases, we may include a third and final stage, which is a conversation with the company Partners. This will only be considered if deemed necessary.