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Climate Change and Energy Specialist
2 months ago
Energy Advisor Role at Citizens Advice in West Sussex
We are seeking a highly motivated and dedicated Energy Advisor to join our team at Citizens Advice in West Sussex. As an Energy Advisor, you will play a crucial role in supporting individuals and families facing challenges with energy costs, helping them to manage bills, maximise income, and reduce fuel poverty.
Key Responsibilities- Provide comprehensive energy advice by phone, in person, and at community events, ensuring clients understand their options for managing energy use and reducing costs.
- Offer advice on energy-saving measures, including insulation, and link clients to available savings programs.
- Attend and deliver advice at community events, raising awareness of energy-saving options and supporting vulnerable individuals.
- Competent in using digital tools to deliver advice and manage casework.
- Research and stay updated with the latest developments in energy advice, and continuously pursue relevant training.
- Comfortable working to set targets and achieving outcomes that benefit clients and the community.
- 26 days per year (pro rata) annual leave.
- Access to confidential support services through our Employee Assistance Scheme.
- Enhanced contractual benefits for sick and maternity pay.
- Inclusive Workplace: We are committed to equity, diversity, and inclusion in all aspects of our work.
We are committed to investing in our staff, providing high-quality training, and supporting personal development through mentoring and leadership development schemes. If you're ready to make a real difference in your community, apply now to become part of our dedicated team at Citizens Advice in West Sussex.
