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Senior Pensions Administrator

2 months ago


Sheffield, Sheffield, United Kingdom Aon Full time

About the Role

We are seeking a highly skilled and experienced Pension Administration Specialist to join our team at Aon. As a key member of our pension administration team, you will be responsible for providing exceptional service to our clients and ensuring the smooth operation of our pension administration processes.

Key Responsibilities

  • Be a subject matter expert in pension administration processes, clients, systems, and tools.
  • Monitor team activity and coordinate workload in line with service level agreements by organizing, prioritizing, and making effective workload allocation decisions.
  • Produce and analyze reports as required for internal and external clients and requirements.
  • Identify issues with processes handled in teams and drive a process to find and implement solutions.
  • Implement changes to tools and documentation needed to support effective service delivery.
  • Increase the level of processing knowledge and drive continuous improvement in all areas of processing.
  • Write and maintain knowledge documents, keeping them up to date and incorporating changes to legislation.
  • Share best practice with colleagues through process and tool training.
  • Participate in both internal and external audits.
  • Be a role model in the team by giving constructive feedback to colleagues to improve performance and supporting the Manager.
  • Coordinate and participate in projects that will impact the work of teams and domains.

Requirements

  • Pension administration experience.
  • Team player, who can work to deadlines.
  • Good communication skills, both verbal and written.
  • Attention to detail and commitment to provide ongoing quality.
  • Understanding of Word and Excel.

What We Offer

  • Discretionary bonus.
  • Pension and life assurance scheme.
  • Private medical care.
  • Cycle to work scheme.
  • Virtual GP and employee assistance programme.
  • Workplace savings scheme.
  • Two 'Global Wellbeing Days' each year, encouraging you to take time to focus on yourself.

About Aon

Aon is a global organization united through trust as one inclusive, diverse team. We are passionate about helping our colleagues to succeed and committed to delivering a diverse and inclusive workforce, providing opportunity for all. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.