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Sales Account Manager

2 months ago


Maidenhead, Windsor and Maidenhead, United Kingdom Dahua UK & Ireland Full time
About the Role

We are seeking a highly motivated and experienced Sales Account Manager to join our team at Dahua UK & Ireland. As a Sales Account Manager, you will play a pivotal role in delivering our high-quality video surveillance solutions to our customers in the UK and Ireland.

Main Responsibilities
  • Account Management: Manage our current UK account portfolio and coordinate with our HQ to deal with customer requests regarding order processing and sales activities.
  • Business Development: Liaise with our Head of Sales Department to determine the range of video surveillance equipment to be introduced into the local market and contribute to the development of sales strategies.
  • Customer Relationship Management: Identify channel customer needs and requirements, and analyze customers' reactions to all aspects of our product, price, post-sales service, etc.
  • Market Analysis: Analyze sales figures and assist our marketing department in developing effective marketing strategies.
  • Channel Development: Maintain a long-term relationship with existing channel customers and recruit additional channel partners.
  • Target Setting and Achievement: Drive target setting process, strategy formulation, and action planning across programs, operations, and key support functions to achieve our partner objectives.
  • Reporting and Feedback: Prepare accurate and timely reports and provide management with feedback based on requirements of our current and future products and solutions.
Key Attributes
  • Experience: Prior experience in a sales role or account manager role will be advantageous.
  • Industry Knowledge: Previous experience with distributors will be advantageous.
  • Communication Skills: Good customer service skills and communication skills are essential.
  • Problem-Solving Skills: Good at handling pressures and able to learn new technologies fast.
  • Personal Qualities: A positive attitude, initiative, honesty, and integrity are required.
Required Skills and Qualifications
  • Technical Skills: Strong knowledge of MS office applications and CRM/Salesforce systems.
  • Eligibility: Eligible to work in the UK.
  • Driving License: Full clean driver's license.