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Fashion Beauty Sales Expert
2 months ago
About Us
Frasers Group is a leading luxury fashion retailer, offering an exclusive range of high-end brands to discerning customers.
Job Summary
We are seeking a highly motivated and customer-focused Beauty Sales Assistant to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.
Key Responsibilities
- Customer Service
- Provide a warm and welcoming experience for customers, ensuring they feel valued and supported throughout their shopping journey.
- Ask open-ended questions to understand customers' needs and preferences, and make recommendations accordingly.
- Offer expert advice on products, including features, benefits, and styling tips.
- Sales and Merchandising
- Meet or exceed sales targets by promoting products, identifying opportunities, and making sales.
- Maintain a high level of product knowledge, staying up-to-date on the latest trends, styles, and brand information.
- Ensure visual merchandising standards are met, including window displays, store layouts, and product displays.
- Teamwork and Communication
- Work collaboratively with colleagues to achieve sales goals, share knowledge, and provide support.
- Communicate effectively with customers, colleagues, and management, using clear and concise language.
- Store Operations
- Contribute to maintaining a clean, safe, and organized store environment, adhering to company standards.
- Participate in visual merchandising, stockroom organization, and other store-related tasks as required.
Requirements
- Customer Service Skills
- Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service.
- Ability to work in a fast-paced environment, handling multiple customers and tasks simultaneously.
- Product Knowledge
- Strong knowledge of luxury beauty products, including features, benefits, and brand information.
- Ability to stay up-to-date on the latest trends, styles, and product launches.
- Teamwork and Adaptability
- Ability to work collaboratively with colleagues, sharing knowledge and providing support.
- Flexibility to adapt to changing priorities, sales targets, and store needs.
What We Offer
Frasers Group offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual with a passion for luxury beauty, we encourage you to apply for this exciting opportunity.
