IT Support Specialist
7 days ago
MFK Recruitment is seeking a highly skilled IT Support Engineer to join our team. As a key member of our technical team, you will be responsible for installing and supporting IT systems and infrastructure for our clients.
Key Responsibilities- Provide technical support for a wide variety of current and new technologies for a range of SMB and Enterprise clients.
- Assist with managing company internal IT systems.
- Work closely with Sales Account Managers and clients to develop proposals that are technically ratified.
- Assist with IT project implementations, from planning and design, through to completion.
- Maintain all internal performance targets.
- Always follow a best practice approach to cyber and network security.
- Prepare hardware prior to delivery including deploying OS image, Microsoft 365, security application.
- Assist with onsite client deployments.
- Visit client sites to conclude escalated helpdesk support cases.
- Microsoft technologies: 365, Azure, Windows, AD, Server OS.
- Cyber security: firewalls, web filters, advanced protection and recovery.
- Networking: Configuring, maintaining & troubleshooting.
- 365, Azure, SharePoint, OneDrive.
- Configuring & maintaining devices with Microsoft Endpoint Management.
- Windows & Apple.
- Willing to travel to customer sites.
- Flexible with work hours, successful candidate will take part in an extended support rota.
- A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security).
- Experience of working with and supporting a range of information technologies.
- A minimum of three years' experience in a similar IT role.
- Microsoft Certified – Azure or 365 related.
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