People Services Advisor

3 days ago

Bradford, Bradford, United Kingdom Liberty Global Shared Services Limited Full time
About the Role

We are seeking a highly skilled People Services Advisor to join our team in Bradford. As a key member of our Liberty Global Shared Service Centre, you will play a vital role in delivering exceptional employee services and support to our employees, people managers, and external parties.

Key Responsibilities
  • Provide high-quality, consistent, and compliant employee services and support to all employees, including resolving day-to-day queries, issues, and complaints.
  • Support line managers and employees with generalist people support, including absence, performance management, and misconduct guidance.
  • Ensure accurate and timely entry of employee data into associated systems, adhering to agreed standards and targets.
  • Develop and maintain documents, records, and data to agreed procedures and standards.
  • Ensure a high level of confidentiality is maintained in all aspects of work.
  • Engage employees and line managers in the right guidance process, signposting them to relevant templates and materials to increase their understanding and capability to self-serve.
What We're Looking For
  • A minimum L3 CIPD qualification.
  • An understanding of the HR employee lifecycle.
  • An interest in employment law, its application, and best practice.
  • Strong telephone and email communication skills, capable of delivering advice, guidance, and managing challenging conversations at pace.
What's in it for You?
  • Competitive salary + bonus (where applicable).
  • 25 days annual leave with the option to purchase 5 more.
  • Access to wellbeing and mental health benefits, including the Calm app, personal medical, critical illness cover, and dental insurance.
  • Matched pension contribution up to 10%.
  • Access to our car benefit scheme.
  • Access to our online learning platform to continue to develop and grow your career with us.
  • The chance to join an innovative, fast-paced, and passionate team.
About Us

Liberty Global is a world leader in broadband, video, and mobile communications, investing in fibre and 5G networks to provide over 85 million fixed and mobile connections through leading brands, such as Virgin Media O2, VodafoneZiggo, and Telenet. We prioritize diversity, equity, and sustainability, using technology for good. If you're entrepreneurial and thrive on challenges, join our high-performing team.

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