People Services Advisor

2 months ago

Bradford, Bradford, United Kingdom Liberty Global Shared Services Limited Full time

About the Role

We are seeking a highly skilled People Services Advisor to join our Employee Services Team in our Shared Services organization. As a key member of our team, you will be responsible for delivering high-quality and consistent Employee Services advice, support, and resolution to all employees, people managers, and external parties across the end-to-end employee lifecycle spectrum.

Key Responsibilities

  • Deliver a quality, consistent, compliant, and professional service to all employees
  • Resolve day-to-day employee and line manager service enquiries, issues, and complaints, identifying and raising any issues and incidents as appropriate
  • Ensure that all employee data is entered into associated Employee Services systems in a timely, accurate, and consistent manner, to agreed standards and targets
  • Ensure all corporate policies, standards, and agreed People/Shared Service processes are understood by employees, customers, and people team
  • Understand the needs of employees, line managers, and people team (internal and external) and continuously seek to improve people service

Requirements

  • An understanding of the HR employee lifecycle
  • An interest in understanding of employment law, its application, and best practice
  • Strong communication skills, capable of delivering advice, guidance, and managing challenging conversations
  • Experience of providing relevant advice on policy and process to line managers and employees (desirable)
  • Experience of working in a HR or Payroll team, ideally within a customer-oriented commercial environment
  • A minimum L3 CIPD qualification is desirable

About Us

Liberty Global Shared Services Limited is a leading converged video, broadband, and communications company, operating in multiple European countries. Our substantial scale and commitment to innovation enable us to invest in the infrastructure and digital platforms that empower our customers to make the most of the digital revolution.

We are committed to creating an inclusive environment for our people and are an equal opportunity employer. If you are a motivated and customer-focused individual who is passionate about delivering exceptional people services, we encourage you to apply for this exciting opportunity.

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