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Client Engagement Specialist

3 months ago

London, Greater London, United Kingdom Corecruitment Full time

We are collaborating with a client in the hospitality technology industry, a long-standing partner known for its exceptional leadership and innovative approach. They are seeking a Client Engagement Specialist to join their dynamic and fast-paced team. This role is fully remote, allowing you to work from anywhere in the UK, and offers the opportunity to be part of a respected organization within the industry.

Role Overview:

This position is ideal for a strategic Client Engagement Specialist who can leverage their expertise to identify and nurture high-potential clients. You will collaborate with the broader Client Success team to deliver ongoing support and address any challenges that arise. Your familiarity with the hospitality sector will empower you to communicate effectively with clients, ensuring they maximize the value of the services provided.

Key Responsibilities:

  • Utilize your experience in hospitality technology to enhance client satisfaction.
  • Implement strategies to minimize client turnover.
  • Address and escalate client concerns promptly.
  • Analyze client data to monitor account health and identify top performers.
  • Collaborate closely with both senior and junior team members.
  • Evaluate team performance to drive improvements.
  • Demonstrate a strong desire for career advancement.

We encourage interested candidates to explore this opportunity further.