Store Leader

2 weeks ago


London, Greater London, United Kingdom On Full time
Store Leader Job Description

As a Store Leader at On, you will be responsible for fostering a positive store culture, building strong community partnerships, and driving business growth. Your key responsibilities will include:

Key Responsibilities
  1. Lead a Dynamic Team: Mentor and develop store management & staff members, guiding them to excel in customer service, sales, and operational excellence.
  2. Drive Business Growth: Collaborate with regional retail management and cross-functional teams to implement innovative strategies, optimize store operations, and build strong community connections.
  3. Optimize Store Operations: Oversee inventory management, ensuring optimized stock levels and seamless Back-of-House (BoH) operations that support efficient Front-of-House (FoH) customer service.
  4. Enhance Customer Experience: Lead initiatives that connect the store with the community, creating meaningful relationships that drive customer loyalty and brand advocacy.
  5. Monitor and Analyze Performance: Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement solutions to achieve store targets.

About the Team

You will lead a dynamic and passionate retail team dedicated to delivering exceptional customer experiences and driving store performance. As a Store Leader, you will work collaboratively with regional retail management and cross-functional teams to achieve business goals and build strong community connections.

We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.



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