Parts Advisor

6 days ago


Knutsford, Cheshire East, United Kingdom Sytner Group Full time

About the Role

Sytner Group is seeking a highly motivated and organized Parts Advisor to join our team at our prestigious dealership. As a key member of our team, you will be responsible for ensuring that all parts requests are handled efficiently and effectively, while providing exceptional customer service to both internal and external customers.

Key Responsibilities

  • Manage and maintain accurate records of parts inventory, including ordering and stocking of parts and accessories.
  • Provide expert advice to customers on vehicle parts and accessories, ensuring that they receive the best possible solutions for their needs.
  • Work closely with colleagues to ensure seamless communication and collaboration, promoting a 'One Team' approach.
  • Ensure that all parts requests are dealt with promptly, and that customers receive timely updates on the status of their orders.
  • Contribute to the maintenance of a well-organized and efficient parts stockroom, ensuring that all stock levels are accurately managed.

About You

We are looking for an individual with excellent communication and interpersonal skills, who is able to work effectively in a fast-paced environment. You will have a strong understanding of the motor industry and be able to provide expert advice on vehicle parts and accessories. IT literacy is essential, as is the ability to work accurately and efficiently in a data-driven environment.

Why Sytner Group?

We offer a comprehensive benefits package, including enhanced holiday entitlement, industry-leading maternity and paternity pay, and opportunities for career development and recognition of long service. Our company values include a commitment to creating an equitable environment, where every individual feels valued and respected.


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