Technical Support Associate
4 weeks ago
Position Title: Technical Support Associate
Company: Rishabh RPO
Overview:
The Technical Support Associate serves as the initial point of contact for users seeking assistance with technical issues. This role involves addressing a variety of inquiries, documenting problems, and notifying senior personnel as necessary.
Key Responsibilities:
- Respond to user inquiries in a fast-paced IT support environment.
- Deliver desktop support for technical challenges in a call center setting as well as remote locations.
- Log and manage service requests and incidents using an incident management system.
- Create and update knowledge base articles regularly to enhance the agency's knowledge management system.
- Provide exceptional customer service to end-users consistently.
- Offer technical guidance on Microsoft products, including Microsoft Office and Windows operating systems.
- Troubleshoot issues related to specific applications and web services.
- Assist with technical support for mobile devices, including tablets and smartphones.
- Collaborate with IT leadership to identify and implement cost-effective technological solutions.
- Ensure compliance with service level agreements for both call center and desk-side support.
- Coordinate with other technical teams to manage multi-tiered support for outages and security incidents.
- Adhere to all security policies related to the integrity of company resources.
Essential Skills:
- Proficient in providing IT support to users via various communication channels.
- Ability to identify, research, and resolve technical issues effectively.
- Experience in documenting and tracking problems to ensure timely resolutions.
- Familiarity with computer hardware and software troubleshooting.
- Strong communication skills, both written and verbal.
- Experience in a call center environment handling multiple inquiries simultaneously.
- Knowledge of IT service management tools for tracking service requests.
- Ability to work collaboratively in a team-oriented environment.
This position is ideal for individuals looking to develop their technical support skills in a dynamic and supportive environment.
-
Technical Support Analyst
4 weeks ago
Washington, Sunderland, United Kingdom InteliX Systems LLC Full timePosition: Technical Support AnalystContract Duration: 12 monthsCompany: InteliX Systems LLCMinimum Qualifications: Candidates must possess a High School Diploma or G.E.D. along with a minimum of 3 years of relevant experience. An associate degree in a technical field is highly regarded. Availability for night shifts, weekends, and holidays is essential to...
-
Commissioning Engineer
1 week ago
Washington, Sunderland, United Kingdom MTrec Technical Careers Full timeAbout the Role:MTrec Technical Careers is seeking an experienced Electrical Commissioning Engineer to join our team. As an Electrical Commissioning Engineer, you will be responsible for the installation and commissioning of bespoke electrical systems at domestic and international customer sites.Key Responsibilities:Installation and commissioning of...
-
Electrical Systems Engineer
1 week ago
Washington, Sunderland, United Kingdom MTrec Technical Full timeJob OverviewAbout MTrec TechnicalMTrec Technical is a leading provider of technical staffing solutions, serving a diverse range of industries across the Washington area.The RoleTo work on planned and breakdown maintenance on a range of machinery associated with production, ensuring optimal equipment performance and efficiency.Perform planned preventative...
-
Electrical Maintenance Specialist
1 week ago
Washington, Sunderland, United Kingdom MTrec Technical Full timeJob OverviewAbout MTrec TechnicalMTrec Technical is a leading provider of technical staffing solutions, partnering with top manufacturing companies to deliver exceptional talent.The RoleTo perform planned and breakdown maintenance on a range of machinery associated with production, ensuring optimal equipment performance and efficiency.Conduct planned...
-
Industrial Electrical Technician
1 week ago
Washington, Sunderland, United Kingdom MTrec Technical Full timeJob OverviewAbout MTrec TechnicalMTrec Technical is a leading provider of technical staffing solutions, partnering with top manufacturing companies to deliver exceptional talent.The RoleTo perform planned and breakdown maintenance on a range of machinery associated with production, ensuring optimal equipment performance and efficiency.Conduct planned...
-
Electrical Maintenance Specialist
5 days ago
Washington, Sunderland, United Kingdom MTrec Technical Full timeJob OverviewMTrec Technical is seeking an experienced Electrical Maintenance Technician to join their team. As a key member of the maintenance team, you will be responsible for ensuring the smooth operation of production equipment.Key ResponsibilitiesPerform planned and breakdown maintenance on a range of machinery associated with production.Conduct planned...
-
Electrical Maintenance Specialist
5 days ago
Washington, Sunderland, United Kingdom MTrec Technical Full timeJob OverviewMTrec Technical is seeking an experienced Electrical Maintenance Technician to join their team. As a key member of the maintenance team, you will be responsible for ensuring the smooth operation of production equipment.Key ResponsibilitiesPerform planned and breakdown maintenance on a range of machinery associated with production.Conduct planned...
-
Mechanical Maintenance Specialist
2 days ago
Washington, Sunderland, United Kingdom MTrec Technical Full timeAbout the RoleWe are seeking an experienced Mechanical Maintenance Technician to join our team at MTrec Technical. As a Mechanical Maintenance Technician, you will be responsible for working on planned and breakdown maintenance on a range of machinery associated with production.Key ResponsibilitiesPerform planned preventative maintenance and breakdown work...
-
Mechanical Maintenance Specialist
2 days ago
Washington, Sunderland, United Kingdom MTrec Technical Full timeAbout the RoleWe are seeking an experienced Mechanical Maintenance Technician to join our team at MTrec Technical. As a Mechanical Maintenance Technician, you will be responsible for working on planned and breakdown maintenance on a range of machinery associated with production.Key ResponsibilitiesPerform planned preventative maintenance and breakdown work...
-
Mechanical Maintenance Specialist
1 day ago
Washington, Sunderland, United Kingdom MTrec Technical Full timeJob OverviewAbout the RoleMTrec Technical is seeking an experienced Mechanical Maintenance Technician to join our team in the Washington area. As a key member of our production team, you will be responsible for ensuring the smooth operation of our manufacturing equipment.Key ResponsibilitiesPerform planned and breakdown maintenance on a range of machinery...
-
Mechanical Maintenance Specialist
1 day ago
Washington, Sunderland, United Kingdom MTrec Technical Full timeJob OverviewAbout the RoleMTrec Technical is seeking an experienced Mechanical Maintenance Technician to join our team in the Washington area. As a key member of our production team, you will be responsible for ensuring the smooth operation of our manufacturing equipment.Key ResponsibilitiesPerform planned and breakdown maintenance on a range of machinery...
-
Logistics Associate
4 weeks ago
Washington, Sunderland, United Kingdom Culina Group Full timeJob Title: Logistics AssociateCulina Group is actively looking for a committed Logistics Associate to become part of our workforce. The successful applicant will be tasked with receiving, selecting, and consolidating client orders utilizing the Manhattan warehouse management system (WMS). Key responsibilities will encompass loading and unloading merchandise,...
-
Logistics Associate
4 weeks ago
Washington, Sunderland, United Kingdom Path2 Solutions Ltd Full timeImmediate Opportunities AvailablePath2 Solutions Ltd is collaborating with a rapidly expanding client in the logistics sector. We are seeking Logistics Associates to join our team in a dynamic distribution environment. Key Responsibilities:As a Logistics Associate, your primary duties will include:1. Processing orders efficiently2. Picking and packing items...
-
Electrical Commissioning Specialist
1 week ago
Washington, Sunderland, United Kingdom MTrec Technical Full timeAbout the Role:Mtrec Technical is seeking an experienced Electrical Commissioning Specialist to join our team. As a key member of our team, you will be responsible for the installation and commissioning of bespoke electrical systems for our clients.Key Responsibilities:Installation and commissioning of electrical systems, ensuring seamless handover to...
-
Commissioning Engineer
1 week ago
Washington, Sunderland, United Kingdom MTrec Technical Full timeAbout the Role:Mtrec Technical is seeking an experienced Electrical Commissioning Specialist to join our team. As a key member of our team, you will be responsible for the installation and commissioning of bespoke electrical systems for our clients.Key Responsibilities:Installation and commissioning of electrical systems, ensuring seamless handover to...
-
Electrical Commissioning Specialist
5 days ago
Washington, Sunderland, United Kingdom MTrec Technical Full timeLong-term Career OpportunitiesA permanent career opportunity with a reputable companyAdvancement and development opportunities for skilled professionalsA highly competitive basic salary and comprehensive benefits packageA dynamic and supportive company culturePension contributions and a range of employee benefitsImmediate starts for the right candidateAbout...
-
Electrical Commissioning Specialist
5 days ago
Washington, Sunderland, United Kingdom MTrec Technical Full timeLong-term Career OpportunitiesA permanent career opportunity with a reputable companyAdvancement and development opportunities for skilled professionalsA highly competitive basic salary and comprehensive benefits packageA dynamic and supportive company culturePension contributions and a range of employee benefitsImmediate starts for the right candidateAbout...
-
Dental Associate Position
1 week ago
Washington, Sunderland, United Kingdom MBR Dental Full timeAbout the Role:We are assisting a dental practice to recruit an Associate Dentist to join their team on a permanent basis. The practice is an independently owned, four-surgery dental practice with three Associates currently in situ.Key Features:Part-time opportunity, 1-3 days per weekNotice periods are taken into considerationPractice is open Monday to...
-
Dental Associate Position
7 days ago
Washington, Sunderland, United Kingdom MBR Dental Full timeAbout the Role:We are assisting a dental practice to recruit an Associate Dentist to join their team on a permanent basis. The practice is an independently owned, four-surgery dental practice with three Associates currently in situ.Key Features:Part-time opportunity, 1-3 days per weekNotice periods are taken into considerationPractice is open Monday to...
-
Mechanically Inclined Maintenance Specialist
5 days ago
Washington, Sunderland, United Kingdom MTrec Technical Full timeJob OverviewMTrec Technical's New Career OpportunityWe are seeking a skilled Maintenance Technician to join our team at MTrec Technical.The Job ResponsibilitiesDiagnose and repair manufacturing and facility equipment to ensure optimal performance.Perform electrical troubleshooting, including variable frequency drives and basic troubleshooting of PLC and CNC...
