**Store Operations Manager**, **Retail Store Manager**, **Assistant Retail Manager**

7 days ago


Alnwick, Northumberland, United Kingdom Pets at Home Retail Full time

About Us

Pets at Home Retail is a leading pet care company with a strong presence in the UK. Our mission is to provide exceptional pet care services to our customers.

Job Summary

We are seeking an experienced and skilled Assistant Store Manager to join our team. As a key member of our store management team, you will be responsible for ensuring the smooth operation of our store, providing excellent customer service, and driving sales growth.

Key Responsibilities

  • Manage the day-to-day operations of the store, including staff supervision, inventory management, and customer service.
  • Develop and implement sales strategies to drive business growth and improve customer satisfaction.
  • Collaborate with the store manager to achieve business objectives and improve store performance.
  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.

Requirements

To be successful in this role, you will need:

Proven experience in a retail management role, preferably in a pet care or related industry.Excellent leadership and communication skills, with the ability to motivate and inspire a team.Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.A passion for delivering exceptional customer service and driving business growth.

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