Team Leader

3 days ago

Salisbury, Wiltshire, United Kingdom Victim Support Full time

About the Role:

This is an exciting opportunity to join Victim Support Wiltshire as a Team Leader, working 30 hours a week from a home-based location with extensive travel across Wiltshire and Swindon.

As a Team Leader, you will be responsible for ensuring the delivery of excellent services to victims of crime, retaining and developing contracts for services, and working collaboratively with the Operations Manager and management team to achieve the implementation of workforce plans and the development of the service.

You will need to have an understanding of the Criminal Justice System and the impact of crime on victims and witnesses, as well as experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery.

What We Offer:

At Victim Support, we believe in attracting and retaining the best people and offer a competitive rewards and benefits package, including flexible working options, 28 days annual leave, pension with 5% employer contribution, and ongoing training and support with opportunities for career development and progression.

About Us:

Victim Support is a charity that provides support and advocacy services to victims of crime. We are committed to delivering high-quality services that meet the needs of our clients and make a positive difference to their lives.

Key Responsibilities:

  • Ensure the delivery of excellent services to victims of crime
  • Retain and develop contracts for services
  • Work collaboratively with the Operations Manager and management team
  • Proactively promote the service and raise awareness of services

Requirements:

  • Understanding of the Criminal Justice System and the impact of crime on victims and witnesses
  • Experience of working in a challenging and changing environment
  • Excellent communication, negotiation, and advisory skills

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