Team Leader
4 hours ago
About the Role
We are seeking a highly motivated and customer-focused Team Leader to join our successful Card Factory family. As a Team Leader, you will play a key part in driving the success of our stores, supporting the Store Manager in achieving commercial growth, and developing a team culture that puts the customer at the heart of everything we do.
Key Responsibilities
- Support the Store Manager in achieving commercial growth and developing a team culture that prioritizes customer experience.
- Lead the store team in the absence of the Store Manager, ensuring great standards and exceptional service are delivered every day.
- Review store performance data and provide insights to inform business decisions.
- Develop and implement strategies to drive sales and customer engagement.
- Collaborate with the Store Manager to identify areas for improvement and implement changes to enhance store performance.
About Us
Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts, with over one thousand stores across the UK and Ireland. We are committed to delivering exceptional customer experiences and are passionate about celebrating our customers' life moments.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A collaborative and supportive work environment.
- Access to training and development programs.
- A range of employee benefits, including discounts, gym memberships, and mobile phone contracts.
Requirements
- Excellent leadership and communication skills.
- Ability to work effectively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Customer-focused and passionate about delivering exceptional service.
- Commercially minded and able to drive sales growth.
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