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Assistant General Manager

2 months ago

Bristol, Bristol, United Kingdom SSP Group Full time

About the Role

We are a leading global food travel company, offering a diverse range of food and drink options to customers across the world. Our team is passionate about delivering exceptional customer experiences and building strong relationships with our partners.

As Assistant General Manager, you will play a key role in leading our restaurant operations and ensuring that our customers receive the highest level of service. You will be responsible for managing a team of staff, maintaining high standards of quality and safety, and driving sales growth.

Key Responsibilities

  • Lead a team of staff to deliver exceptional customer service and achieve sales targets
  • Manage restaurant operations, including inventory management, staff scheduling, and customer feedback
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Collaborate with the General Manager to achieve business objectives and improve operational efficiency
  • Ensure compliance with company policies and procedures, including health and safety regulations

What We Offer

  • A competitive salary of up to £32,000 per annum
  • Free parking while working
  • Free meal on shift
  • Tax-free shopping
  • Colleague discount - up to 50%
  • Flexible working
  • Management bonus scheme
  • Wellbeing support through Retail Trust and family-friendly leave
  • Life assurance
  • Apprenticeships and ongoing development opportunities
  • Share incentive plan (SIP)

Requirements

  • Proven experience in a restaurant management role
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Passion for delivering exceptional customer service and building strong relationships with customers and partners

About Us

SSP Group is a leading global food travel company, operating in over 30 countries worldwide. We are proud to be an equal-opportunity employer, committed to recruiting and retaining the most talented individuals from a variety of backgrounds, skills, and perspectives.