Care Home Administrator
2 months ago
Bletchley House Care Home is a warm and welcoming nursing home providing 24-hour care and support for older adults in Milton Keynes.
Job SummaryWe are seeking an Administrator to join our team, responsible for providing administrative support to ensure the smooth operation of our care home.
Key Responsibilities- Provide general reception duties, including taking calls, transferring to departments, and greeting visitors.
- Assist with general correspondence, telephone enquiries, and reception duties, including preparation of timesheets and submission of summaries relating to payroll, record keeping, and taking minutes of meetings.
- Provide accurate and efficient typing support from written and recorded material, utilizing Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times.
- Support the Home Manager and Deputy Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordination of meetings.
- Coordinate the duty rota, liaise with Bank and Agency staff when required.
- Sort and distribute mail accordingly throughout the Home.
- Support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete.
- Keep accurate records of all relevant residents' documentation, including financial contracts, monthly invoice requests and payments, pocket money cash records, and sundry invoices.
- Provide all financial invoicing and information to clients (or next of kin), including sundry invoices. Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices.
- Maintain records of client admissions, hospitalization, and discharges to ensure correct charges are invoiced.
- Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services' Finance department. Chase late payments.
- Provide monthly summary of invoices issued and payments received to Head Office. All management information to be supplied to line manager monthly.
- Prepare and submit data relating to petty cash and wages totals-monthly.
- Match supplier invoices/delivery notes and obtain authorization to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist.
- Provide an efficient telephone and reception service to the general public and relatives/visitors to the home.
- Attend training courses and sessions as required.
- Maintain client, staff, and business confidentiality at all times.
- Prepare and maintain stationery orders, stock, and records.
- To answer the telephone, record accurate messages, respond positively to problems and queries, and deal appropriately with any visitors to the home.
- To ensure all internal and external customer interactions are met with a welcoming and professional manner.
- Salary starting from £24,000 depending on experience.
- ESAS – Salary Advance.
- Employee Assistance Programme.
- Perkbox.
- Employee of the Month.
- Long term service awards.
- Blue Light Card.
- Professional Development.
- Refer a Friend.
If this opportunity aligns with your career goals, please submit your application with a current CV.
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