Customer Support Specialist

3 days ago


Gaddesden Row, United Kingdom Trinity Estates Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Support Advisor to join our team at Trinity Estates. As a key member of our property management team, you will be responsible for providing exceptional support to our clients and property managers.

Key Responsibilities
  • Respond to a range of enquiries from clients and property managers in a timely and professional manner.
  • Provide accurate and efficient support to ensure the smooth administration of our property portfolios.
  • Collaborate with our team to ensure continuity and accuracy of processes, driving maximum client retention.
  • Communicate effectively with clients and internal stakeholders to resolve issues and provide solutions.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and ability to make decisions with factual information.
  • Clear and concise written and verbal communication skills.
What We Offer

As a Customer Support Advisor at Trinity Estates, you will have the opportunity to work with a leading residential property management company, providing exceptional support to our clients and property managers. We offer a range of benefits, including:

  • 24 days annual leave for work-life balance.
  • Discounts on shopping and services through Perkbox.
  • Employee Assistance Programme for confidential support.
  • Hybrid and flexible work opportunities.
  • Financial support for personal development.
  • Opportunities for career growth.
  • Recognition incentives.
  • Cycle to Work scheme for a healthy lifestyle.
  • Employee Referral Scheme for potential bonuses.


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    {"Job Title": "Customer Support Advisor", "Company": "Trinity Estates", "Job Summary": "We are seeking a highly skilled Customer Support Advisor to join our team at Trinity Estates. As a key member of our customer support team, you will be responsible for providing exceptional support to our property managers and clients. Your primary focus will be on...


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    {"Job Title": "Customer Support Advisor", "Company": "Trinity Estates", "Job Summary": "We are seeking a highly skilled Customer Support Advisor to join our team at Trinity Estates. As a key member of our customer support team, you will be responsible for providing exceptional support to our property managers and clients. Your primary focus will be on...


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