Customer Service Desk Manager
4 weeks ago
At Chart Industries, we are seeking a highly skilled and experienced professional to lead our European Commercial Aftermarket and Revenue Operations Team. As a Customer Service Desk and Inside Sales Manager, you will play a critical role in building a high-performing team that delivers exceptional customer service and drives revenue growth.
Key Responsibilities:
- Develop and implement strategies to enhance customer experience and increase service levels.
- Lead a team of Customer Service Desk coordinators and Inside Sales professionals to achieve sales targets and improve customer satisfaction.
- Collaborate with cross-functional teams to identify opportunities for growth and implement process improvements.
- Monitor and analyze key performance indicators to inform business decisions and drive continuous improvement.
- Travel approximately 25% for internal meetings and team collaboration.
What We Offer
- A competitive salary and benefits package.
- A flexible and supportive work environment.
- Opportunities for professional growth and development.
- A collaborative and dynamic team culture.
- Access to our ESG 'Bright Future' initiatives and volunteering opportunities.
- A dedicated Help@Hand Service for employee well-being.
If you are a results-driven leader with a passion for customer service and sales, we encourage you to apply for this exciting opportunity. Please visit our website to learn more and submit your application.
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Paisley, Renfrewshire, United Kingdom Chart Industries Full time{"h2":{"text":"Exciting Opportunity for a Customer Service Desk & Inside Sales Manager"}},The big picture of this role will be to build a European Commercial Aftermarket and Revenue Operations Team to support our strategic initiatives in the Region, we are offering a unique opportunity for you to become part of our European Revenue Operations team.This new...
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Paisley, Renfrewshire, United Kingdom Chart Industries Full time{"h2":{"text":"Exciting Opportunity for a Customer Service Desk & Inside Sales Manager"}},The big picture of this role will be to build a European Commercial Aftermarket and Revenue Operations Team to support our strategic initiatives in the Region, we are offering a unique opportunity for you to become part of our European Revenue Operations team.This new...
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