Operational Team Lead
6 days ago
Job Summary:
We are seeking an experienced Operational Team Lead to join our team at RS Hydro. As an Operational Team Lead, you will be responsible for leading a skilled team of Field Engineers, RMA, and Rental Technicians. Your primary focus will be on overseeing project flows, ensuring preparation for installations, and mobilizing engineers to meet critical deadlines.
Key Responsibilities:
- Review quotations and planned works, providing feedback where required.
- Lead the field engineering team, manage rotas, plan works, and push projects through to completion.
- Utilize in-house systems to review booked works and take action to progress projects to completion.
- Collaborate with the in-house engineering team to ensure prep work required for jobs is on track.
- Communicate with clients, attend meetings, and calls to discuss planned works, discuss plans, and resolve technical issues prior to site attendance.
- Plan site visits in advance, support, and manage the planning team to ensure schedules and routes are well planned and work with client deadlines.
- Create risk assessments and method statements based on works required.
- Manage and complete client-specific documentation and portals ahead of site attendance.
- Review engineers' day sheets and work logs to ensure provided data is accurate and in-house systems have been updated.
- Complete project handover documentation for the client.
- Create and maintain new job work logs to be used by field engineers.
- Ensure all health and safety aspects of field engineering are covered and PPE, tools, equipment, vehicles, and safety equipment are well maintained.
- Authorize leave requests and manage rotas of the team.
- Report to the Operations Director.
Requirements:
- Pro-active - The ability to identify, react, and resolve issues is essential.
- A solid understanding of field engineering tasks and engineering works to understand the works being undertaken.
- A good understanding and take action for Health and Safety of our field engineers and engineering team.
- Good planning and ability to react to an ever-changing workload.
- Great teamwork and collaboration - working as part of a close team is essential.
- Leadership - leading the operational team, instil and maintain good values within the team, lead by example.
Benefits:
- Salary: £30K - £35K per annum
- We are an accredited Investors in People organization with a focus on the wellbeing of our team.
- We offer flexible working hours between 8am and 6pm.
- Workplace Pension
- Pleasant working environment and free parking.
- 37.5 Hour Week
- Company Bonus Scheme
- Private Health Insurance
About RS Hydro:
RS Hydro is a globally recognized, award-winning instrumentation leader since 1997, celebrated for our innovative impact across the water, environmental, and industrial sectors. From receiving the Queen's Award for Innovation to our proud status as an Investor in People, we provide a foundation for personal growth and a front seat at the forefront of technological advances.
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