Cruise Sales and Service Professional
7 days ago
At Broadway Travel, we are seeking a highly skilled Cruise Sales and Service Consultant to join our team. This is an exciting opportunity to work with a dynamic and growing company, providing exceptional customer service and sales expertise to our clients.
Key Responsibilities- Provide expert advice to customers on a wide range of cruise products and destinations, ensuring a seamless and personalized experience.
- Maximize sales opportunities through effective communication, upselling, and cross-selling of holiday extras.
- Administer social media platforms, ensuring timely and engaging content to attract and retain customers.
- Achieve monthly sales and customer service KPIs, including conversion rates, profit targets, and customer satisfaction.
- Manage end-to-end booking processes, including documentation, tickets, balance collection, and ancillary products.
- Resolve customer complaints and in-resort issues, ensuring a high level of customer satisfaction.
- Collaborate with the team to achieve business objectives and contribute to the growth and development of the company.
- Minimum 2 years of recent experience in general travel sales, with a proven track record of achieving KPIs.
- Exceptional customer service skills, with the ability to work in a fast-paced environment and meet sales targets.
- Excellent communication, telephone manner, and listening skills, with the ability to anticipate customer needs.
- Proficiency in Microsoft packages, including Word, Excel, and PowerPoint.
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Cruise Sales and Service Professional
2 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Broadway Travel Full timeCruise Sales and Service ConsultantWe are seeking a highly motivated and experienced Cruise Sales and Service Consultant to join our team at Broadway Travel. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales expertise to our customers, ensuring they have a seamless and enjoyable experience when...
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Cruise Sales and Service Professional
2 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Broadway Travel Full timeCruise Sales and Service ConsultantWe are seeking a highly motivated and experienced Cruise Sales and Service Consultant to join our team at Broadway Travel. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales expertise to our customers, ensuring they have a seamless and enjoyable experience when...
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Cruise Sales and Service Professional
1 hour ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Broadway Travel Full timeCruise Social Sales & Service SpecialistAn exciting opportunity has arisen for a Cruise Social Sales & Service Specialist to join our growing team at Broadway Travel. This is a full-time role based on a 40 hour per week rota basis, including evening and weekend working (flexible to meet the needs of the business). The role is predominantly home based;...
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Cruise Consultant
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Succeed Recruitment Solutions Full timeTour Ops Cruise Consultant RoleA dynamic opportunity has arisen for a skilled Cruise Consultant to join our team at Succeed Recruitment Solutions. As a key member of our team, you will be responsible for handling telephone and email enquiries, creating bespoke cruise holidays, and providing exceptional customer service to travel agents.Key...
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Cruise Consultant
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Succeed Recruitment Solutions Full timeTour Ops Cruise Consultant RoleA dynamic opportunity has arisen for a skilled Cruise Consultant to join our team at Succeed Recruitment Solutions. As a key member of our team, you will be responsible for handling telephone and email enquiries, creating bespoke cruise holidays, and providing exceptional customer service to travel agents.Key...
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Cruise Sales and Service Consultant
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Broadway Travel Full timeJob SummaryWe are seeking a highly motivated and experienced Cruise Sales and Service Consultant to join our team at Broadway Travel. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales expertise to our clients.Key ResponsibilitiesProvide expert advice to customers on a wide range of cruise...
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Cruise Sales and Service Consultant
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Broadway Travel Full timeJob SummaryWe are seeking a highly motivated and experienced Cruise Sales and Service Consultant to join our team at Broadway Travel. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales expertise to our clients.Key ResponsibilitiesProvide expert advice to customers on a wide range of cruise...
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Cruise Consultant
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Succeed Recruitment Solutions Full timeTour Ops Cruise Consultant RoleA dynamic opportunity has arisen for a skilled Cruise Consultant to join our team at Succeed Recruitment Solutions. As a key member of our team, you will be responsible for handling telephone and email enquiries, creating bespoke cruise holidays, and providing exceptional customer service to travel agents.Key...
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Cruise Consultant
3 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Succeed Recruitment Solutions Full timeTour Ops Cruise Consultant RoleA dynamic opportunity has arisen for a skilled Cruise Consultant to join our team at Succeed Recruitment Solutions. As a key member of our team, you will be responsible for handling telephone and email enquiries, creating bespoke cruise holidays, and providing exceptional customer service to travel agents.Key...
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Service Resolution Coordinator
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Norwegian Cruise Line Holdings Ltd. Full timeABOUT OUR COMPANYNorwegian Cruise Line Holdings Ltd is a prominent global cruise operator managing the Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises brands. With a fleet comprising 28 vessels and nearly 60,000 accommodations, our brands provide itineraries to over 490 destinations around the globe. The company anticipates the addition...
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Cruise Vacation Specialist
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom C&M Travel Recruitment Full time £25,000 - £27,000Custom Travel Advisor: A fantastic opportunity has emerged to join a reputable independent travel agency as a Custom Travel Advisor. In this role, you will be responsible for crafting and selling personalized holiday experiences to clients, both in person and via telephone. Compensation ranges from £25,000 to £27,000, based on your experience, along with...
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Guest Relations Specialist
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Norwegian Cruise Line Holdings Ltd. Full timeABOUT USNorwegian Cruise Line Holdings Ltd is a premier global cruise operator, managing the Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises brands. Our diverse fleet consists of 28 vessels, providing nearly 60,000 accommodations and serving over 490 destinations worldwide. With nine additional ships on order for delivery through 2027,...
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Customer Resolution Agent
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Norwegian Cruise Line Holdings Ltd. Full timeABOUT USNorwegian Cruise Line Holdings Ltd is a premier global cruise operator managing renowned brands such as Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises. Our expansive fleet comprises 28 vessels with nearly 60,000 accommodations, offering journeys to over 490 destinations around the globe. The company anticipates the addition of...
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Case Management Associate
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Norwegian Cruise Line Holdings Ltd. Full timeABOUT USNorwegian Cruise Line Holdings Ltd is a prominent global cruise operator, managing the Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises brands. With a diverse fleet of 28 vessels accommodating nearly 60,000 guests, these brands provide itineraries to over 490 destinations around the globe. The Company has nine additional ships...
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Client Support Specialist
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Norwegian Cruise Line Holdings Ltd. Full timeABOUT OUR COMPANYNorwegian Cruise Line Holdings Ltd is a prominent global cruise operator, managing the Norwegian Cruise Line, Oceania Cruises, and Regent Seven Seas Cruises brands. Our diverse fleet consists of 28 vessels, accommodating nearly 60,000 guests, and we offer itineraries to over 490 destinations worldwide. We have additional ships scheduled for...
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Medical Sales Professional
5 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Progress Sales Recruitment Ltd Full timeUnlock Your Potential in Medical SalesWe are seeking a driven and ambitious sales professional to join our team at Progress Sales Recruitment Ltd. As a Medical Sales Representative, you will have the opportunity to work with a leading Medical Device company, selling innovative solutions to NHS and private hospitals.About the Role:Deliver and exceed sales...
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Medical Sales Professional
4 days ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Progress Sales Recruitment Ltd Full timeUnlock Your Potential in Medical SalesWe are seeking a driven and ambitious sales professional to join our team at Progress Sales Recruitment Ltd. As a Medical Sales Representative, you will have the opportunity to work with a leading Medical Device company, selling innovative solutions to NHS and private hospitals.About the Role:Deliver and exceed sales...
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High-Speed Internet Sales Professional
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom PMA Sales Recruitment Ltd Full timeJob DescriptionCompany OverviewPMA Sales Recruitment Ltd is a leading provider of sales recruitment services, specializing in placing top talent in sales roles across various industries.Job SummaryWe are seeking a highly motivated and results-driven Fibre Broadband Sales Representative to join our team. As a Field Sales Executive, you will be responsible for...
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IT Services Sales Professional
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Infotel UK Full timeAbout the RoleInfotel UK is a leading provider of IT services and solutions, seeking a talented and motivated IT Services Sales Professional to join our dynamic team. As an IT Services Sales Professional, you will be responsible for driving sales growth by identifying and acquiring new clients, while also maintaining strong relationships with existing...
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IT Services Sales Professional
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Infotel UK Full timeAbout the RoleInfotel UK is a leading provider of IT services and solutions, seeking a talented and motivated IT Services Sales Professional to join our dynamic team. As an IT Services Sales Professional, you will be responsible for driving sales growth by identifying and acquiring new clients, while also maintaining strong relationships with existing...