Cruise Sales and Service Professional
1 month ago
At Broadway Travel, we are seeking a highly skilled Cruise Sales and Service Consultant to join our team. This is an exciting opportunity to work with a dynamic and growing company, providing exceptional customer service and sales expertise to our clients.
Key Responsibilities- Provide expert advice to customers on a wide range of cruise products and destinations, ensuring a seamless and personalized experience.
- Maximize sales opportunities through effective communication, upselling, and cross-selling of holiday extras.
- Administer social media platforms, ensuring timely and engaging content to attract and retain customers.
- Achieve monthly sales and customer service KPIs, including conversion rates, profit targets, and customer satisfaction.
- Manage end-to-end booking processes, including documentation, tickets, balance collection, and ancillary products.
- Resolve customer complaints and in-resort issues, ensuring a high level of customer satisfaction.
- Collaborate with the team to achieve business objectives and contribute to the growth and development of the company.
- Minimum 2 years of recent experience in general travel sales, with a proven track record of achieving KPIs.
- Exceptional customer service skills, with the ability to work in a fast-paced environment and meet sales targets.
- Excellent communication, telephone manner, and listening skills, with the ability to anticipate customer needs.
- Proficiency in Microsoft packages, including Word, Excel, and PowerPoint.
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Cruise Sales and Service Professional
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Broadway Travel Full timeCruise Sales and Service ConsultantWe are seeking a highly motivated and experienced Cruise Sales and Service Consultant to join our team at Broadway Travel. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales expertise to our customers, ensuring they have a seamless and enjoyable experience when...
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Cruise Sales and Service Professional
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Broadway Travel Full timeCruise Sales and Service ConsultantWe are seeking a highly motivated and experienced Cruise Sales and Service Consultant to join our team at Broadway Travel. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales expertise to our customers, ensuring they have a seamless and enjoyable experience when...
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Cruise Sales and Service Professional
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Broadway Travel Full timeCruise Sales and Service ConsultantAn exciting opportunity has arisen for a Cruise Sales and Service Specialist to join our growing team at Broadway Travel. This is a full-time role based on a 40 hour per week rota basis, including evening and weekend working (flexible to meet the needs of the business). The role is predominantly home based; however, you may...
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Cruise Sales and Service Professional
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Broadway Travel Full timeCruise Sales and Service ConsultantAn exciting opportunity has arisen for a Cruise Sales and Service Specialist to join our growing team at Broadway Travel. This is a full-time role based on a 40 hour per week rota basis, including evening and weekend working (flexible to meet the needs of the business). The role is predominantly home based; however, you may...
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Cruise Sales and Service Professional
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Broadway Travel Full timeCruise Social Sales & Service SpecialistAn exciting opportunity has arisen for a Cruise Social Sales & Service Specialist to join our growing team at Broadway Travel. This is a full-time role based on a 40 hour per week rota basis, including evening and weekend working (flexible to meet the needs of the business). The role is predominantly home based;...
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Cruise Sales and Service Professional
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Broadway Travel Full timeCruise Sales and Service ConsultantAn exciting opportunity has arisen for a Cruise Social Sales & Service Specialist to join our growing team at Broadway Travel. This is a full-time role based on a 40 hour per week rota basis, including evening and weekend working (flexible to meet the needs of the business). The role is predominantly home based; however,...
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Cruise Sales and Service Professional
1 month ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Broadway Travel Full timeCruise Sales and Service ConsultantAn exciting opportunity has arisen for a Cruise Social Sales & Service Specialist to join our growing team at Broadway Travel. This is a full-time role based on a 40 hour per week rota basis, including evening and weekend working (flexible to meet the needs of the business). The role is predominantly home based; however,...
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Cruise Sales Consultant
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Succeed Recruitment Solutions Full timeUnlock Your Potential as a Specialist Cruise ConsultantAre you passionate about the cruise industry and looking for a challenging and rewarding role? Our client, a leading online travel agency, is seeking a sales-driven and customer-focused Specialist Cruise Consultant to join their team.As a Specialist Cruise Consultant, you will be responsible for handling...
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Cruise Sales Consultant
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Succeed Recruitment Solutions Full timeUnlock Your Potential as a Specialist Cruise ConsultantAre you passionate about the cruise industry and looking for a challenging and rewarding role? Our client, a leading online travel agency, is seeking a sales-driven and customer-focused Specialist Cruise Consultant to join their team.As a Specialist Cruise Consultant, you will be responsible for handling...
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Cruise Sales Consultant
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Succeed Recruitment Full timeSpecialist Cruise Consultant OpportunityWe are seeking a highly motivated and experienced Cruise Sales Consultant to join our team at Succeed Recruitment. As a Specialist Cruise Consultant, you will be responsible for selling cruise holidays across all cruise lines, including 6* and river, and providing exceptional customer service to our clients.Key...
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Cruise Sales Consultant
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Succeed Recruitment Full timeSpecialist Cruise Consultant OpportunityWe are seeking a highly motivated and experienced Cruise Sales Consultant to join our team at Succeed Recruitment. As a Specialist Cruise Consultant, you will be responsible for selling cruise holidays across all cruise lines, including 6* and river, and providing exceptional customer service to our clients.Key...
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Cruise Sales and Service Consultant
2 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Broadway Travel Full timeRole SummaryWe are seeking a highly skilled Cruise Sales and Service Consultant to join our team at Broadway Travel. As a key member of our sales team, you will be responsible for delivering exceptional end-to-end service to our customers, from initial enquiry to booking and after-sales. Your primary focus will be on providing expert advice and recommending...
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Cruise Sales and Service Consultant
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Broadway Travel Full timeJob SummaryWe are seeking a highly motivated and experienced Cruise Sales and Service Consultant to join our team at Broadway Travel. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales expertise to our clients.Key ResponsibilitiesProvide expert advice to customers on a wide range of cruise...
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Cruise Sales and Service Consultant
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Broadway Travel Full timeJob SummaryWe are seeking a highly motivated and experienced Cruise Sales and Service Consultant to join our team at Broadway Travel. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales expertise to our clients.Key ResponsibilitiesProvide expert advice to customers on a wide range of cruise...
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Cruise Consultant
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Succeed Recruitment Solutions Full timeTour Ops Cruise Consultant RoleA dynamic and exciting opportunity has arisen for a skilled Cruise Consultant to join our team at Succeed Recruitment Solutions. As a key member of our Tour Operations team, you will be responsible for handling telephone and email enquiries, creating bespoke cruise holidays, and offering exceptional customer service to our...
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Cruise Consultant
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Succeed Recruitment Solutions Full timeTour Ops Cruise Consultant RoleA dynamic and exciting opportunity has arisen for a skilled Cruise Consultant to join our team at Succeed Recruitment Solutions. As a key member of our Tour Operations team, you will be responsible for handling telephone and email enquiries, creating bespoke cruise holidays, and offering exceptional customer service to our...
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Cruise Consultant
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Succeed Recruitment Solutions Full timeTour Ops Cruise Consultant RoleA dynamic opportunity has arisen for a skilled Cruise Consultant to join our team at Succeed Recruitment Solutions. As a key member of our Tour Operations team, you will be responsible for handling telephone and email enquiries, creating bespoke cruise holidays, and providing exceptional customer service to travel agents.Key...
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Cruise Consultant
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Succeed Recruitment Solutions Full timeTour Ops Cruise Consultant RoleA dynamic opportunity has arisen for a skilled Cruise Consultant to join our team at Succeed Recruitment Solutions. As a key member of our Tour Operations team, you will be responsible for handling telephone and email enquiries, creating bespoke cruise holidays, and providing exceptional customer service to travel agents.Key...
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IT Services Sales Professional
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Infotel UK Full timeAbout the RoleInfotel UK is a leading provider of IT services and solutions, seeking a talented and motivated IT Services Sales Professional to join our dynamic team. As an IT Services Sales Professional, you will be responsible for driving sales growth by identifying and acquiring new clients, while also maintaining strong relationships with existing...
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IT Services Sales Professional
2 months ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Infotel UK Full timeAbout the RoleInfotel UK is a leading provider of IT services and solutions, seeking a talented and motivated IT Services Sales Professional to join our dynamic team. As an IT Services Sales Professional, you will be responsible for driving sales growth by identifying and acquiring new clients, while also maintaining strong relationships with existing...