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Sales Professional

2 months ago

Hebburn, South Tyneside, United Kingdom Keepmoat Homes Full time
Job Title: Sales Executive

We are seeking a highly motivated and results-driven Sales Executive to join our North East region team at Keepmoat Homes. As a Sales Executive, you will play a crucial role in delivering exceptional customer service and achieving sales targets.

Key Responsibilities:
  • Provide a professional service to all customers and potential customers, with the aim of achieving sales and financial targets on allocated developments.
  • Support customers through the buying process, both in person at the sales complex and via telephone and email.
  • Maintain contact with customers through updates on promotions and keep existing customers informed on all aspects of build, sales, and progression.
  • Ensure standard follow-up procedures are adhered to and respond to customer complaints and issues in a timely manner.
  • Work closely with the Sales Manager to ensure targets are met, sales are closed, and deposits are taken within set guidelines.
  • Collaborate with third parties such as banks, solicitors, and estate agents to progress each sale through to completion in a timely manner.
  • Responsible for opening the show home, organizing the presentation of the Sales Information Centre, Show Home, and Landscaping, including signage and cleanliness.
Requirements:
  • Passionate about customer service and possess strong initiative, drive, and enthusiasm to work with Centre of Excellence guidelines.
  • Proven experience working in a similar position using sales and negotiation skills to build relationships with customers.
  • Collaborative, with excellent communication skills and the ability to interact with different types of people.
  • Take a straightforward approach, honest, open, and friendly with customers.
  • Open-minded, flexible, and creative with a progressive mindset and ability to see the bigger picture.
  • GCSE or equivalent standard in English and Maths.
  • Formal sales/customer service specific qualifications desirable.
Why Work for Keepmoat Homes?

We pride ourselves on being a great place to work, with a focus on attracting, motivating, and retaining the best people who can deliver exceptional service for our customers. As a Sales Executive at Keepmoat Homes, you will enjoy:

  • Competitive rates of pay.
  • Bonus scheme linked to team and company performance.
  • Special offers for staff, including holidays, health club memberships, and days out.
  • Trust and autonomy to come up with ideas and get the most out of your job.
  • Development opportunities to progress your career.

Our values are the foundation for our vision, the cornerstone of our culture, and the benchmark for our achievement. We are:

  • Straightforward - We get the job done in the most efficient and effective way.
  • Collaborative - We work together in partnership to deliver the very best customer experience.
  • Passionate - We care about what we do and put pride and energy into delivering results.
  • Creative - We are proactive, flexible, and resourceful, listening, learning, and delivering solutions.