Payroll Team Leader

2 weeks ago


Chichester, West Sussex, United Kingdom CRA GROUP LIMITED Full time
Job Title: Team Lead - Payroll and HR Administration

This is an exciting opportunity to lead a team in delivering high-quality services to customers while making a significant contribution to the development of business practices, systems, and processes within the CRA GROUP LIMITED organization.

  • Lead a team of up to 15 FTE and provide an efficient and customer-focused payroll and HR administration service, ensuring seamless integration with the company's overall business strategy.
  • Responsible for the provision of an efficient and customer-focused payroll and HR administration service covering the full range of HR and payroll-related transactions, including employee onboarding, benefits administration, and compliance with relevant regulations.

The role will be responsible for ensuring highly efficient, effective, and compliant payroll processing, as well as continuously developing and improving the quality of services provided in a fast-paced and efficient service delivery environment.

  • Ensure the resolution of complex problems and issues related to contracts of employment, terms and conditions, pay, and pensions, while maintaining a high level of customer satisfaction.
  • Work collaboratively and flexibly with the management team to address peaks and troughs in service demands, ensuring business continuity and minimizing disruptions.

What you'll need to succeed:

  • Supervise and support others, providing mentoring, coaching, and development for team members, fostering a culture of continuous learning and growth.
  • Communicate complex matters in ways that others can understand, ensuring effective stakeholder engagement and collaboration.
  • Sound knowledge of relevant payroll and pensions regulations, services, and schemes within Local Government, as well as experience with SAP or similar equivalent systems.
  • Good working knowledge of IT systems, including Excel, and ability to analyze data to inform business decisions.

Importantly, you will be inquisitive with a commitment to continuous learning and improvement in service delivery, staying up-to-date with industry trends and best practices.

Candidates must have experience in working with SAP or Oracle, as well as a strong understanding of business operations and service delivery.

Working Arrangements:

  • Hybrid - 5 days a week, 34 days per week, present at the office, with flexibility to work remotely as needed.

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